Shipping Policy

Shipping is FREE on all orders to customers within United Kingdom.

We don't want to mess around with fine print and extra charges, we like things to be simple and easy.

Our standard delivery is kerbside, which means the courier will deliver your items to the nearest access point at the front of your property, usually a driveway. Our courier's insurance only allows them to enter the nearest access point of your property, and so this must be adhered to.

Shipping lead times can be found on the individual product pages, or feel free to contact us for a timeline.

If you want installation, or placement inside the building, we will quote for it based on your access and requirements. It is only included once it appears on a quote or order confirmation you have accepted, and our Installation Policy then applies. Where enhanced delivery is needed, for example lifting into challenging access areas, we will give you a custom delivery cost, which you can accept or decline. If you decline, we will deliver to the kerbside only, or you may cancel the enhanced delivery element. Any deposit you have paid is covered by our Deposit Terms.